Privacy Policy

Effective Date: November 2, 2025
Last Updated: November 2, 2025

Welcome to gradSKOOL (referred to as “we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, digital learning platforms, mobile applications, and any related services (collectively, the “Services”).

1. Information We Collect

We collect the following types of information when you use our Services:

a) Personal Information

Name, email address, phone number, and billing details when you register, enroll, or make a purchase.
Login credentials and account details.
Address or delivery information for physical product shipments (like printed books or merchandise).

b) Non-Personal Information

Browser type, device information, operating system, and IP address.
Usage data such as time spent, pages visited, and actions taken on the site.
Cookies and analytics data for improving user experience and performance tracking.

2. How We Use Your Information

We use your data to:

Deliver course content, test series, and digital materials.
Process transactions and send payment confirmations.
Communicate updates, schedule notifications, and promotional offers.
Improve course design, platform usability, and website functionality.
Provide academic or technical support through chat, email, or phone.
Ensure compliance with legal obligations and prevent misuse or fraud.

3. Sharing & Disclosure of Information

We do not sell or rent your personal information.
We may share limited data only with:

Service Providers (payment gateways, delivery partners, analytics tools).
Legal Authorities, if required by applicable law or regulation.
Business Transfers, in case of mergers, acquisitions, or restructuring.

All third-party vendors are contractually bound to maintain confidentiality and comply with data protection laws.

4. Data Retention

We retain your data for as long as necessary to provide Services, comply with legal requirements, or resolve disputes. You may request deletion of your personal data by writing to support@gradskool.in.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us:

Keep you signed in.
Understand how you interact with content.
Optimize your learning experience.

You can disable cookies in your browser settings, but some features may not function properly.

6. Data Security

We use industry-standard measures such as:

SSL encryption, secure servers, and limited database access.
Regular malware scanning and system monitoring.

While we strive for complete security, no system can be 100% secure; users are encouraged to maintain confidentiality of their login details.

7. Your Rights

You have the right to:

Access, update, or delete your personal information.
Withdraw consent for marketing communications.
Request a copy of the data we store about you.

8. Third-Party Links

Our site may include links to external websites or apps (e.g., payment processors, social media, or academic partners). We are not responsible for their privacy practices and encourage you to read their policies separately.

9. Updates to this Policy

We may update this Privacy Policy from time to time to reflect technological, legal, or operational changes. The updated version will be posted on this page with a revised “Effective Date.”